Client Services Executive
Position Overview
You will join our corporate services team as a Client Services Executive. This role will support the Client Service Manager with onboarding corporate clients, performing due diligence, maintaining our AML system and ensuring that statutory filings are prepared and submitted to the Malta Business Registry (“MBR”) in a timely manner. The role requires a detail-oriented professional who understands Malta’s regulatory framework and can maintain accurate records while providing excellent customer service.
Key Responsibilities
Coordinate with the Client Service Manager during the onboarding of corporate clients seeking incorporations, company secretarial services, registered office and regulatory licensing services;
Review and analyse supporting documents provided by clients; electronically file and organise them, replicating the client’s structure on our AML system for organisational charts, data aggregation and risk scoring analysis;
Monitor system notifications daily, investigating hits relating to AML/CFT alerts, sanctions screening, adverse media and disqualified lists, and escalating any issues;
Participate in client meetings with the Client Service Manager to advise on corporate structures and shareholding arrangements;
Maintain internal AML/CDD checklists; track outstanding documentation and information requests from clients to ensure an up-to-date repository;
Assist in drafting statutory documents required for company formation, incorporation and annual filings on the Malta Business Registry system;
Liaise with the Malta Business Registry to follow up on submissions, ensure timely processing of documents and communicate feedback to the team; and
Organise electronic files for each client and conduct periodic file reviews to ensure all required documents are held on file.
Required Qualifications and Experience
Bachelor’s degree in Law, Finance, Accounting, Business Administration or a related field (MQF Level 6) is advantageous;
Ability to interpret corporate structures and maintain share structure charts;
Excellent command of spoken and written English;
Flexible, proactive and able to manage multiple tasks and deadlines;
Strong analytical skills, attention to detail and ability to work independently and as part of a team; and
Strong knowledge and use of Microsoft Office applications and general knowledge of computer systems.
Desirable Skills
Certified Anti-Money Laundering Specialist (“ACAMS”) or equivalent professional certification (e.g., ICA Diploma) is considered an asset;
Candidates with experience in AML, CDD or compliance within a Maltese CSP or regulated entity will be considered as a preference;
Strong knowledge of Maltese AML/CFT legislation, including the Prevention of Money Laundering and Funding of Terrorism Regulations (“PMLFTR”) and FIAU Implementing Procedures;
Proficient in drafting and filing statutory documents with the Malta Business Registry on BAROS;
Familiarity with the MFSA CSP and Trustee Rulebook and PMLA requirements.
What We Offer
Competitive remuneration – We offer a competitive market-rate salary package commensurate with experience and qualifications, ensuring alignment with industry standards and the value you bring to the team;
Professional development – We invest in your growth. Our development programme includes an initial hands-on training period, study support, and paid study leave, and we encourage team members to attend conferences and continuing professional education (“CPE”) sessions. We are committed to providing the resources you need to advance your career;
Supportive culture & staff events – We foster a friendly and collaborative culture. Regular staff events, team-building activities and company social gatherings; and
Career growth in a dynamic team – You will join a dynamic professional team with clear opportunities for progression. We offer mentorship, exposure to complex projects and a chance to grow with our expanding business.
Please drop us your CV and a covering letter